Refund Process
To request a refund for a book, please contact our customer support team at wakpublishers@gmail.com or +92 28 6042977 with your order details and reason for the refund. We will guide you through the return process and provide instructions on how to ship the item back to us.
Damaged or Defective Items
If you receive a damaged or defective book, please contact us immediately for assistance. We will arrange for a replacement or issue a refund, as appropriate. Please provide photographs of the damaged item to expedite the process.
Refund Processing Time
Refunds for returned books will be processed within 04 business days upon receipt and inspection of the returned item. It may take additional time for the refund to reflect in your account, depending on your payment method and financial institution.
Policy Changes
We reserve the right to modify or update our refund policy at any time. Any changes will be effective immediately upon posting on our website.